Get your free eBrochure

Rays

Diploma of Information Technology (Support)

Study online in your country

Course description

IT support is the key to reliable day-to-day performance of every organisation. Persons working in this field are some of the most highly sought-after professionals in the industry today.

This qualification provides you with the skills and knowledge to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies.

Course duration

You can complete your Diploma in 16 months with the flexibility online learning gives you. Studying 25 hours per week on average (100 hours per month) should see you successfully complete your qualification within this timeframe. All assessments must be completed within the 24-month time limit.

Study in your country

Complete this qualification online in your own country, then pathway to the second year of an Australian Degree in IT.*

Pathway to an Australian Degree

IT courses provided by
Computer Power Institute
Course code

ICT50115

Course name

Diploma of Information Technology (Support)

Course cost

AUD$10,000

Location

e-Campus (online)

Language

All courses are undertaken in English

Career options

IT Support
IT Support
AUD$50-$70k
Desk Manager
Desk Manager
AUD$100-$140k
Network Administrator
Network Administrator
AUD$70-$120k

Earn AUD$50,000 - $70,000* in your first job as IT support with a Diploma of Information Technology (Support)! And that can double as Desk Manager. Or, how about AUD$70,000 - $120,000* as a Network Administrator? Your career path to money and long-term success starts NOW!

*Hudson's 2016 Salary Guide

What you will learn

Course structure

To receive this qualification you must complete all units listed.

Certification included with this qualification

We recommend you complete this industry-recognised Vendor Certification whilst studying the Diploma of Information Technology (Support). It will greatly contribute to a university application as well as your long-term business success.

Job outcomes

Australian University pathway

ICT50115 Diploma of Information Technology (Support)

Join 2nd year of a Bachelor Degree at an Australian University

Entry requirements

No entry requirements are specified in the training package, however to gain entry into this qualification the candidates must:

Course requirements

Computer Power recommend the following technical specifications as minimum requirements for students to access the online content/learning resources:

Support services

Academic Support is offered on campus during the following hours – Mon-Thurs 7.30am – 10pm and Fri 7.30am – 6pm (AEST) and students attend campus for recommended 5 hour sessions, 4 - 5 days per week within these hours. Students are also encouraged to request support using the SMART system and academic staff are required to attend to the request within a 10 minute response time.

The Academic support is fostered using a mentoring and guiding methodology to support students throughout their learning. This ensures students are progressing, and are fully supported. The Academic staff are encouraged to form professional relationships with their assigned students to provide successful student outcomes.

Find out more about our team of Academic, Student Support and Career Development staff. They are there to help you succeed in your course.

Why should I study a Diploma of Information Technology (Support)?

Working in tech

Information Technology offers you a secure and exciting career. In Australia there are over 13,000 IT roles advertised on seek.com.au. With the increased reliance on IT by individuals and organisations, the demand for IT professionals will only grow. Studying IT will set you up for a successful future.

If you enjoy working with computers, problem-solving and want job security in an exciting and ever-changing industry, begin by studying a Diploma of Information Technology (Support). Start your career in a field where you’re encouraged to learn.

The Diploma of Information Technology (Support) allows you to build a career in many directions, for example, starting as a Network Administrator, becoming part of an IT Support team and developing into a CIO (Chief Information Officer).

"The support at this school is something amazing and never experienced before."

*Provided you satisfy all other University entry requirements (IELTS etc).

Contact our Career Consultants
+61 3 9190 0300

Speak with one of our Career Consultants for more information. They will discuss your career goals with you and answer any of your questions.